Payment Enquires
I was unable to complete the checkout due to a payment issue
We apologize for the payment issue you’ve encountered. If you are having trouble during checkout or cannot access any of the payment methods, please try the following troubleshooting steps to successfully complete your payment:
• Clear your browser’s cache and cookies.
• Try a different web browser or use incognito/private mode to rule out browser issues.
• Use a different device (e.g., another computer or mobile phone).
• Switch to a different internet connection (e.g., use cellular data instead of Wi-Fi).
• Make sure there are no firewalls or pop-up blockers enabled, as they can interfere with the payment process.
If the issue persists, please email us at contact@digicycle.com.au, providing details about the device and browser you are using, as well as any error message you received.
Do you offer installment or monthly payment options?
Yes, we offer a range of installment/payment options.
At the final step of checkout, simply choose your preferred payment method. You’ll be directed to the payment gateway where you can select the installment plan that suits you.
Please note that the availability of installment plans depends on the buyer’s creditworthiness and is subject to approval by our installment partner. Your device will be shipped immediately after the first payment. For any assistance, please contact our installment partners through their support channels.
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14 days free return